Letters for Unit 6 Period 5

How a business letter opens, closes and is labelled

This is the normal opening when you are writing to someone for the first time and don’t know their name.

Three business letters: an enquiry, a reply and a follow-up. The blue boxes explain each part.

• Opening for a first letter
• If you know the person is male, use Dear Sir and if you know the person is female, use Dear Madam.
• Ending that goes with it

• Opening when you know the name
• If writing to a woman, use Mrs ----- for married women,
• Miss ----- for unmarried women or Ms ------ if you aren’t sure.
• Ending that goes with it

• Reference number
• Subject line
• Re is the abbreviation that introduces this.