FAQ

If you typed the name differently (for example tawjihi, tajwihi, or "tawjihi ai"), search for TawjihiAI or the official link tawjihiai.com. That is the only site for sign-in, billing, and Zaki study tools.

No. The official TawjihiAI platform is available only at tawjihiai.com. We are not affiliated with any website or account using tawjihi.ai.

Yes. The platform fully supports Arabic across the interface and content, and also supports English.

Create an account with your email in minutes. Step-by-step guide in the Help Center.

You can update profile details and recover your password from account settings. See the Help Center article on sign-in and passwords for step-by-step guidance.

You only need an internet-connected device and a modern browser like Chrome, Safari, or Edge.

Tawjihi combines semester marks (often described as 30% and 70% in official announcements). See the Help Center for how the app reflects this; check the Ministry site for official rules.

A 70% in a passed subject already sits inside your GPA. It does not, by itself, cancel admission. The 2026/2027 admission policy requires every subject mark to be at least 50% of its maximum; after that, the decision is final GPA plus major rules. Use the admissions explorer for a planning snapshot, and verify on https://www.admhec.gov.jo. Failing a subject is a different case from scoring 70.

It depends on your cohort: cohort 2008 is the historical six-field model. Cohort 2009 studies four Grade 12 fields in 2026/27: Health; Science, Technology and Engineering; Humanities and Social Sciences; and Business. Cohort 2010 follows the four-field framework too; according to an Education Council decision reported in the news, mathematics replaces English in the Grade 11 ministerial exams while English remains a school subject. The Ministry announced four fields for cohorts 2009 and 2010, but the amended instructions are not in the Official Gazette yet (last checked: 2026-09-17). Final details come from moe.gov.jo and your school.

The school BTEC track (Pearson, Ministry of Education) is not the Vocational Training Corporation. The Corporation is a separate training body; registration starts on vtc.gov.jo. Confirm with school before mixing the two systems.

Jordan Tawjihi and Palestine Tawjihi subjects are on the platform for Grade 11 and Grade 12. The full list is on the subjects page.

Zaki, your study guide, explains from the syllabus step by step, asks practice questions, and adapts to your level, all inside one study path.

Yes. You can build daily or weekly study plans based on your subjects and available time, with clear progress tracking.

Exam Builder assembles questions from the topics you choose into one practice set with control over length and focus.

Topic and textbook flashcards help you review key concepts before exams, inside each subject on the platform.

Yes. Admissions Explorer helps you understand unified admissions, compare universities, and explore majors based on your GPA.

The GPA calculator uses the 30/70 system to estimate your expected final GPA quickly and accurately.

Yes. We provide content to help you practice with patterns similar to past-year exam questions across subjects.

Live prices are on the pricing page. The easiest start is 1 month. Longer plans are there too.

Plan-limit summary is in the Help Center; full comparison and prices are on the pricing page.

Yes. Cancel from account settings or the app store, depending on how you subscribed. See the Help Center for details.

Web and CliQ purchases: you can request a full refund within 7 days if you have not substantially used paid features. App Store and Google Play purchases are refunded by the store. See the Help Center refund article or email support@tawjihiai.com.

We use modern security practices and do not sell your data. We do not use your Zaki chats to train general AI for advertising. Parents do not get a log of your chats. See the privacy policy and Help Center.

No. We do not give parents a log of your Zaki chats. When linked via WalidAI, they see study progress summaries only.

Yes. Teachers and schools: email partnerships@tawjihiai.com for pilots and partnerships, or visit the schools page.

For account, billing, or in-app issues: start with the Help Center support article, then support@tawjihiai.com if needed.

Study in a mobile browser or the iOS/Android app. See the Help Center mobile article.

At the moment, an internet connection is required for core features. We continuously optimize performance for weaker networks.